Analogue port locks up on 5.0.24 1

[Bas1234]

Anyone seen this on version 5.0.24 ?
There is a CQ for 6.0.18
CQ120943 | Analogue port locks up. | 6.0.18 | SP_RELEASE_1Q11_6.1 | 1-Not Required

Extra info;

Customer has Cat7 cabling, IP406V2 with 4 Pots30+ (+/- 90 extensions connected. IPO is grounded after these problems started but this didn't help. Also for those who don't know Cat7 they have an extra wire on pin 6 this is connected to the grounding of the wall outlet. Phones are 2 wired, but haven't checked all ports yet. I know some faxes which can cause these problem, but they hang themselves up (no dialtone/busy tone) and don't cause problems to other phones. So for faxes on Cat7 we mostly cut the 6th wire.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
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[amriddle01]

That is Cat7, what you are referring to is something else (S/FTP ?), but that's besides the point I have not seen that on R5 but it could have gone unreported as many bugs have done recently

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[amriddle01]

Unreported until 6.0.18 obviously

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[Bas1234]

Official name for the jack is EC7 from ELine, and yes the cable is a Foiled cat7 cable.
Don't know if it's really a standard (hope not)
And yes on 1 jack you can put 4 2-wire phone on, or 2 pc's or 1 pc and 2 phone.


Jack;

Cord;

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[Bas1234]

http://217.94.92.15/Datacom/lib//Me...DB_MLN_ELine_PREMIUM_patchcord1P_9KE76XXX.pdf

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[amriddle01]

I don't think that is a standard connector, it uses a standardised cable (Cat 7), but that jack and cord.....nasty

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[Bas1234]

The extra wire i mentioned above on pin 6 is wrong and is connected to pin 4 on the RJ11 this is connected to the grounding of the wall outlet. This isn't shown in the PDF.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[tlpeter]

Try 5.0.26, it should have the same bug fixes as 6.1.12 (sort off)

BAZINGA!

I'm not insane, my mother had me tested!

 

[Bas1234]

Update; the 5.0.26 did it. Been stable since!

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
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[tlpeter]

So that is a while ago
Good that it works fine now.


BAZINGA!

I'm not insane, my mother had me tested!

 

[Bas1234]

Had forgotten it, been very busy lately......driving thru whole the NL.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[Bas1234]

Unfortunately the problem came back. So our next step is cutting all the ground wires.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[tlpeter]

We have a couple of customers with the same problem.
I think we are going to upgrade them to 6.1.12


BAZINGA!

I'm not insane, my mother had me tested!