Analogue line won't disconnect

[SwitchWitch]

Hi All,
I have a polycom soundstation connected to an analogue port off of my CS1000.
Dialing in/out - no problem, but if the caller hangs up, the call stays connected (no new dial tone).

Anyone heard of this and knows how to fix?


A Tek-Tip Lover

 

[KCFLHRC]

Should work just like any other analog phone

 

[phones1]

when the caller hangs up do you eventually get the disconnect tone? are you using media gateways?

Remember if it doesn't work hit it harder

Scott UK

 

[qcomms]

Have you tried plugging the conf unit into a different port? See if the fault follows the unit. Could be a faulty TN. Might be worth resetting the card or changing the TN.

 

[SwitchWitch]

Thank you all.
Was able to remedy the problem by adding LDTA to the Class.
Found this helpful hint here from 2009 so i tried it and line answers & drops like a champ!

Thank you all

A Tek-Tip Lover

 

[KCFLHRC]

That's odd, LDTA should not be required on a Polycom.