Hi,
My company is using analog IVRS. I am curious what settings in the TN programming for those analog extension trigger the "ready" mode after login.
For 2216 phone, my agent login thru ACD and is put on "not ready" mode.
Can analog phone be put on "not ready" after login?
Pls advise.
Thanks.
My company is using analog IVRS. I am curious what settings in the TN programming for those analog extension trigger the "ready" mode after login.
For 2216 phone, my agent login thru ACD and is put on "not ready" mode.
Can analog phone be put on "not ready" after login?
Pls advise.
Thanks.