Analog Hunt / Forward No Answer

[JoeBuck]

I have 3 analog lines that are part of a Nursecall system for our hospital. If one line is tied up with a patient/nurse, the calls then need to hunt to line 2, then line 3 and back to 1 creating the group loop until an open line is found. For some reason when line 1 is off hook/busy, the call rings indefinitely without forwarding to the next number in the list? Here is the programming for line 1 (please note the hunt) The other 2 phones are programmed identically with the exception of the HUNT number being slightly different.


DES 013000
TN 027 0 00 00
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 6272 0 MARP
CPND
NAME Nurse Call - HUNT
XPLN 27
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT 6273
TGAR 1
LDN NO
NCOS 5
SGRP 0
RNPG 0
XLST
SCI 0
CLS CTD DTN FBD XFA WTA THFD FNA HTA ONS
LPR XRA AGRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTD SFA MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTA ASCD
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD
USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
CDMR
RCO 0
PLEV 02
CSDN
AACS NO
MLWU_LANG 0
DATE 25 JAN 2010

 

[BkMesser]

The programming looks right to me. Post the programming for the next sets in the hunt string.

Does this number 6272 show up anywhere else??

 

[GHTROUT]

The best setting would include an FDN the same as the HUNT. This way, if one of the line ports failed and did not answer, it would FDN to the next. I suspect one of your ports is not answering.

If a line is in use, it will hunt to the next. However, if a line did not answer, it will just stay ringing forever, because you have no FDN.

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Nortel Resources at GHTROUT.com World Famous!
--

 

[jaxuser]

PRT the RDR in LD 21 and be sure that the no answer prompts (FNAD, FNAN) are set to follow FDN and not HNT then put FDN same as HUNT under FTR on your sets as GHTROUT said and you will be good to go.

 

[JoeBuck]

REQ: prt
TYPE: 500


TN 27 1
DATE
PAGE
DES

DES 013000
TN 027 0 00 01
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 6273 0 MARP
CPND
NAME Nurse Call - HUNT
XPLN 27
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT 6274
TGAR 1
LDN NO
NCOS 5
SGRP 0
RNPG 0
XLST
SCI 0
CLS CTD DTN FBD XFA WTA THFD FNA HTA ONS
LPR XRA AGRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTD SFA MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTA ASCD
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD
USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
CDMR
RCO 0
PLEV 02
CSDN
AACS NO
MLWU_LANG 0
DATE 25 JAN 2010


NACT
REQ:
REQ PRT
TYPE:
TYPE 500
TN 27 2
DATE
PAGE
DES

DES 013000
TN 027 0 00 02
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 6274 0 MARP
CPND
NAME Nurse Call - HUNT
XPLN 27
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT 6272
TGAR 1
LDN NO
NCOS 5
SGRP 0
RNPG 0
XLST
SCI 0
CLS CTD DTN FBD XFA WTA THFD FNA HTA ONS
LPR XRA AGRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTD SFA MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTA ASCD
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD
USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
CDMR
RCO 0
PLEV 02
CSDN
AACS NO
MLWU_LANG 0
DATE 25 JAN 2010


NACT

 

[JoeBuck]

When we tested this, the line was not busy we just pulled the line from the PBX punch down so that explains the infinite ring lacking the FDN. I will try to add the FDN again. The first time I tried this I used easy chge in LD11 but when trying to enter FDN **** i received a scherror code. Maybe I am not entering the FDN properly?

Here was my attempt...

REQ: chg
TYPE: 500

TN 27 0
ECHG yes
ITEM FDN SCH0101
ITEM

 

[hawks]

You need CFTA in the CLS to use FDN.

 

[JoeBuck]

I forgot to use FTR FDN ****

All has been tested and is working. Thanks Everyone!!!!

 

[GHTROUT]

You only need CFTA if you want EHT and EFD.

--
Nortel Resources at GHTROUT.com World Famous!
--