An inconsistency was encountered...BE 8.6 Rev 3808 Win2K 1

[VKogutovsky]

Hi all,
I've got BE 8.6 with several agents on Win2k server and HP Travan T20 SCSI drive. All backups were successful, but when I tried to restore some local files, the restore stopped with an error
===========================================================
Drive and media information from media mount:
Robotic Library Name:
Drive Name: HP 1
Slot: 0
Media GUID: {F31D8C36-A149-11D5-8DAE-0060B06B5103}
Media Label: Tape10
Overwrite Protection Time Left: None
Append Time Left: Infinite

===========================================================
Job Operation - Restore
===========================================================
An inconsistency was encountered on the storage media in HP 1.
^ ^ ^ ^ ^

===========================================================
Job ended: 3 îêòÿáðÿ 2002 ã. at 13:11:22
Job completion status: Failed
===========================================================

Event Log message:
Event Type: Error
Event Source: Backup Exec
Event Category: None
Event ID: 57612
Date: 03.10.2002
Time: 15:20:21
User: N/A
Computer: EXCHANGE
Description:
A format inconsistency was encountered during a tape read operation on device "HP 1".

It'is interesting that this problem does not depends on the file size, and I can successfully restore files from the same tape which were backed up from another server on the network with no errors.
Any ideas?
Thanks

 

[znegassa]

I am getting same error message when I try to restore a certain folder from tape. I can restore other folders no problem. The same folder gets backed up night after night without any problem. Any ideas?

 

[VKogutovsky]

I've found only this:

http://seer.support.veritas.com/sea...Path=seer.support.veritas.com/docs/253586.htm

and this

http://seer.support.veritas.com/sea...Path=seer.support.veritas.com/docs/191877.htm

May be it could help you...
In my case I've simply change my tape drive...
Good luck to you!

 

[flick30]

I'm getting a similar message.. but my is happening at the verify stage of backing up (also on t20). Veritas solutions only mention this problem when trying to restore

Server has 2 drives (C & E).. error message occurs after verifying C and before starting E.. just bombs out and fails after the error.

anyone sorted this out?

Here is the relevant part of my logs:


Backup completed on 18/09/2003 at 00:13:22 .
Backed up 2035 files in 97 directories.
Processed 319,252,164 bytes in 6 minutes and 6 seconds.
Throughput rate: 49.9 MB/min
----------------------------------------------------------------------

======================================================================
Job Operation - Verify
======================================================================

Verify of "\\SERVER\Microsoft Information Store\First Storage Group "
Backup set #1 on storage media #1
Backup set description: "Daily Backup"
Verify started on 18/09/2003 at 00:14:10 .
Log files

Verify completed on 18/09/2003 at 00:42:00 .
Verified 2 Exchange Server store(s)
Verified Exchange Server logs
Processed 1,675,862,830 bytes in 27 minutes and 50 seconds.
Throughput rate: 57.4 MB/min
----------------------------------------------------------------------

Verify of "C: Dell Server"
Backup set #2 on storage media #1
Backup set description: "Daily Backup"
Verify started on 18/09/2003 at 00:42:09 .

Verify completed on 18/09/2003 at 02:36:57 .
Verified 35746 files in 2167 directories.
0 files were different.
Processed 6,894,299,977 bytes in 1 hour, 54 minutes, and 48 seconds.
Throughput rate: 57.3 MB/min
----------------------------------------------------------------------
An inconsistency was encountered on the storage media in HP 1.
^ ^ ^ ^ ^

==================================

 

[Pookie79]

I am also getting the same error message when at the verify stage. Does anyone have an answer to this problem?

 

[GaryKearley]

At least I am not the only one getting this error )

but I have not found a fix yet, but If I do i'll post the fix up here.



Gary

"There are very few problems that cannot be solved through a suitable application of high explosives

 

[GaryKearley]

I have "got round" the issue by having a server reboot.

we have since had successful backups.

weird one eh?

Gary

"There are very few problems that cannot be solved through a suitable application of high explosives

 

[rpcvsam]

Did anyone find a good solution for this? We have this error as well in a brand new server with brand new tapes. But only on Wednesday. It's been driving me nuts!!
Sam

 

[rpcvsam]

Oh, we have it during the verification stage as well.

 

[grubgal]

I'm also getting the message during the verify stage. And like GaryKearly the only work around at the moment is to reboot the server before I leave for the evening. This is not really an acceptable work around to have to reboot my server every evening to ensure a successful backup.

Anyone have any breakthroughs on this issue?

 

[GaryKearley]

oh, I only had to reboot it the once to clear the error, since then it has been fine...

Gary

[COLOR=#FF0000 #000000]" There are very few [/color][COLOR=#FF8000 #000000]problems that cannot [/color][COLOR=#FFFF00 #000000]be solved through a [/color][COLOR=#00FF00 #000000]suitable application of [/color][COLOR=#00FFFF #000000]high explosives "[/color]

 

[rpcvsam]

Same here. After one reboot it worked and has ever sense. BTW, Veritas help desk told me the drive needed to be replaced....

 

[rpcvsam]

Myself also, after a reboot it's been working fine. But in one of our other locations this issue has been coming up as well. I'm going to have our local guy to a reboot and that should solve this issue (again).