AMC Reliability

[mitelmitel]

It has been down since early this morning, anyone else having these problems?

 

[wireman50]

MOL is down completely for me with a JS error when trying to login.

there is this on the login page...

The AMC service will be unavailable until 5:00 PM EST.

We apologize for any inconvenience this may cause


Think someone may have pressed the "don't press this button" button....

 

[mitelmitel]

Great stuff when you have a cluster to upgrade !

 

[SXWizard]

From the log in page for MOL today:

The AMC service will be unavailable until 5:00 PM EST.

We apologize for any inconvenience this may cause.

Please don't use reliability and AMC in the same sentence. It's NOT...

 

[cloudbased]

Its concerning that Mitel do not invest in its own business continuity/DR plans.

Especially since so many systems [especially in MCD 5.0] are reliant on a regular sync to it.

 

[kwbMitel]

I think the AMC is quite reliable.

Downtime is to be expected, Mitel's record uptime is quite high IMO.

reliable does not = bulletproof

**********************************************
What's most important is that you realise ... There is no spoon.

 

[cloudbased]

Its concerning that Mitel do not invest in its own business continuity/DR plans.

Especially since so many systems [especially in MCD 5.0] are reliant on a regular sync to it.

 

[cloudbased]

double post!

Kwb - implementing N+1 on a critical service is industry standard.

 

[kwbMitel]

Hmmm - feelings are strong on this subject.

I probably would enjoy the debate but I decline to participate.

Nothing I've said is incorrect.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[LoopyLou]

Tempest in a teapot.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[kwbMitel]

So, as coincedences go, this is an interesting one.

I was going thru my backlog of emails this morning when I came across one from Mitel.

Dear AMC Registered User:


Mitel Networks would like to thank you for giving us the opportunity to serve you.

Please help Mitel serve you even better by taking a couple of minutes to help us understand how you feel the Applications Management Centre (AMC) supports your business needs.

The enclosed survey looks to obtain your input pertaining to the following
areas:

1. AMC CONTENT, NAVIGATION, EASE OF USE
2. AMC SUPPORT
3. AMC TRAINING
4. AMC AVAILABILITY

Mitel truly appreciates your business and we want to ensure that we are meeting all of your expectations. Please click on the attached url link to access the survey.

So... I am willing to pass on reasonable feedback.

I reserve the right to define the meaning of reasonable by my standards.

**********************************************
What's most important is that you realise ... There is no spoon.