I also need to recover the password for the Altiware Administrator due to an employee leaving and changing the passord. Any help or ideas would be appreciated. Thank you very much!
I believe this would require reinstalling Altiware to default the password.
I would recommend that this be performed by your AltiGen dealer as it requires manual backup / restore of configuration files as well as access to the dealer site to download unsupported installation files if needed.
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