Alternating Announcements - Help Please

[JAMMN77]

Hi All,

I'm new to tek-tips. From reading past posts, I have learned much - really helpful site!

I have a question though that I can't seem to find an answer to... How do I programming a Avaya CM vector to alternate the hold message? Below is a very basic example. What would I code to alternative the announcement number on line 12, if I had say 2 or 3 or 4 different announcements (like mini-infomercials) for the caller to hear?

09 queue-to skill 148
10 announcement 30632 <-- one moment while I connect your call
11 wait-time 15 secs hearing music
12 collect 1 digit after announcement 30651 <-- everyone is busy, press 1 to leave voicemail. Other continue to hold
13 goto step 50 if digits collected equal 1 <-- routes to voicemail if the caller pressed 1
14 wait time 90 secs hearing music
15 goto step 12 if unconditionally

Any help would be most appreciated! Thank you.
Jackie

 

[1a22ip]

09 queue-to skill 148
10 announcement 30632 <-- one moment while I connect your call
11 wait-time 15 secs hearing music
12 collect 1 digit after announcement 30651 <-- everyone is busy, press 1 to leave voicemail. Other continue to hold
13 goto step 50 if digits collected equal 1 <-- routes to voicemail if the caller pressed 1
14 wait time 90 secs hearing music In this step change the wait time to the number of seconds of commercial 1 and instead on music change to announcement 30652
15 Wait time 30 seconds hearing announcement 30653
16 Wait Time 30 seconds hearing announcement 30554
17 goto step 12 if unconditionally

Announcement extensions are examples. Record your commercials to the announcement extensions ETC.

Hope this helps
ED

1a2 to ip I seen it all

 

[JAMMN77]

Thank you Ed. I will give this a try. I appreciate the help!