ALS for fax on IPO 8.1

[jcw2]

I have a fax that will be used for outgoing only on any available CO line. In the advanced settings I have chosen fax but on the button selection menu it wants me to select what look like all digital sets. I don't see an analog option.

Is there some way of modifying the ALS so it doesn't include the intercom? The modify ALS is ghosted and I can't "get at it".

Thank you.

 

[amriddle01]

I literally have no clue what you're talking about, is this basic mode or something?



"No problem monkey socks

 

[TouchToneTommy]

I'm guessing Partner or Basic mode

Go to User Setup - Button Programming, tick the box for Modify ALS Programming, press the Clear ALS button, click on Line 1, Line 2, Line 3, Line 4, etc., then Apply

 

[jcw2]

Thank you for your replies. This system is set up Key ULAW. It is equipped with 1 combination card and 1 TCM 8 with an ATM4 daughter card.

I want an out going only fax to be able to select only one of the 5 CO loop start lines (and no intercom) The system has automatically assigned 2 intercom buttons and the 5 CO lines. The manager (10.1) offers what only appear to be digital sets and I can't seem to edit the list of keys. The "modify ALS programming" box is ghosted so I can't check it.

This is the first of these systems I've installed but with the Norstar and BCM being sunsetted figured this system would be a better option for this customer and they could use their old Norstar sets.

 

[Telecomboy]

The issue only happens if you check fax extension (and I don't know why). If you set it as a standard phone you can then manipulate the ALS. You may want to try that and see if faxes go through ok without it being designated a fax extension (since it is only being used outbound).

 

[jcw2]

Thanks once again for the help. Starting to get the jitters as the cut over is tomorrow and I didn't have any dial tone at the site plus I'm baffled with all the lisencing options. I was told I didn't need anything more for the basic mode. I have some time to work on the outgoing fax as there is a dedicated line for incoming. It looks like a versatile system with options for the future should they choose to lisence and use them.

 

[TouchToneTommy]

Pick 3920 as the phone type, then you can modify the ALS, even it if is administered as a Fax extension.

I don't know what assigning the equipment type as fax will get you - in the old days, on a real Partner system, if you added a DSS/BLF button for the fax extension, and it failed to take a call (because the thermal roll paper was empty!!), the BLF light would blink until you changed the paper roll and it took a successful call. (Pretty worthless feature)