Aloha Tip lines on Check

[qsraloha]

Hi all -

Quick question about tip lines and printing. I would only like a tip line to print on certain order modes. If I enable my CC transactions to accept tips the tip line prints on all CC checks.

Order mode has a 'tippable sales' field. I don't have this checked on any order mode. Will checking this on the one order mode I want to print a tip line stop it from printing on my other order modes?

Basically I don't want to print a tip line on my in house CC sales, only on my catering receipts which are entered with a different order mode.

Anything other way to do this on 5.3.28?

Thanks for the help!

alohaqsr (formally qsrsf)

 

[DTSMAN]

In order mode tippable sales only means it doesn't show on the servers report as tippable sales. You may need to make a new tender called catering,set it up like cash, and set it up to allow tips. If the catering is prepaid, then I think it will not affect the cash if you don't check the cash box under types but not sure.

Bo

Remember,
If the women don't find you handsome,
they should at least find you handy.
(Red Green)

 

[qsraloha]

I tried to set up a second CC tender for each brand, i.e. a second VISA that I would use for the Catering and have that CC allow tips and my normal VISA not allow tips.

However my new VISA Catering tender wont work, it is configed exactly like my normal VISA but my FOH says 'Invalid prefix'.

Can I not have two VISA tenders?

This seems to be the best solution as I can control exactly what receipts have the tip line.



Thanks!

 

[pizzageek]

You can have two VISA tenders.

Sorry for jumping in on this so late - I just found this great forum!

This had been an ongoing issue for us for 3+ years until Aloha *finally* gave me a fix/workaround after all that time of begging for one.

You can now set up duplicate tenders for the same credit card and not get the "Invalid Prefix" error. We use QS version 5.3.36e - this was fixed a few versions back, but I'm not sure when it started. I'm not sure if this was addressed in TS or not (or if it's an issue in TS)

Here's how I'm configured:

In Maintenance>Payments>Tenders:
Set CC1 as type "Credit Card" (i.e. "Visa" in the drop-down list) and do not allow tips.
Set CC2 as type "Credit Card", but choose "Not Applicable" in the drop-down list. Allow tips for this tender.

I then created 2 buttons on my tender screen, one using CC1 and labeled it "Visa\nNo Tip Line!" and the other using CC2 and labeled it "Visa\nHas Tip Line!".

My need arose from the fact that we are a pizza restaurant and we need to print a tip line on delivery orders, but do not want a tip line for eat-in or take-out orders (we don't use wait staff for in-house business).

I also control the flow by having 2 differrent panels set up for my tenders. The panel with the credit cards that have tips enabled is chained to after selecting the "delivery" order mode and the other tender panel, without tips enabled on the credit cards, is chained to after slecting "eat-in" or "take-out".

Finally, be sure to add these lines to your aloha.ini:

MASKCREDITCARDNUMBERS=2
CC14MASK=XXXXXXXXXX0000
CC15MASK=XXXXXXXXXXX0000
CC16MASK=XXXXXXXXXXXX0000
MASKCCTYPEZERO=TRUE

The last entry is what finally enabled me to control when a tip line prints, mask credit card numbers on the "Not Applicable" type and get rid of the "Invalid Prefix" error.

I hope this helps those who might still have a need for this.

Ed