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Aloha Refresh Error

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neotope

neotope

IS-IT--Management
Jan 19, 2012
28
US
Is anybody familiar with the following error we get when trying to manually refresh Aloha?

Process was not completed (Task “Logging into the context” was unsuccessful)

 
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can you explain what you mean by manually refresh? Also what versions of everything are you using and hardware. Also have you looked at the logs. They indicate 99% of the time what the issue is. Please provide your exact steps so we can further assist you.
 
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I am trying to refresh Aloha through CFC in the Utilities menu. This store is running Aloha 12.3.10.
 
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Do you have any additional software configured in CFC but not installed? What version of CFC are you running click info on the top right hand corner.
 
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close aloha manager, restart your ctlsrv, see if it makes a difference. Many times issues with aloha manager can be resolved by just restarting the service

AlohaRoss
3rd Party support
 
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