ALOHA POS Terminal Errors

[JM20]

Hello -

Does anyone know of a way to disable terminal error broadcasts?
My situation: I have three terminals that are on an outside deck which I need to power down and bring in for the winter. After powering down these three terminals all of the inside terms are displaying the error before login "WARNING: Errors have occurred. Please Check. TermX Is Down"
Is there anyway to temp eliminate this for the winter so my servers do not have to see the error everytime they login?
Should I delete the terms in question out of Aloha?

Thanks in advance for any help!!!

--Joe

 

[bigblok403]

Uncheck "Order Entry Terminal" in terminal maintenance from the unused terminals and refresh.

 

[JM20]

Hi BigBlok -

Thank you very much! I did what you said, refreshed and received an error "NUMTERMS indicates 16 Terminals, but 13 are defined"

Is there a place to adjust the NUMTERM value?

Thank yuo so much for the help!!!!!

 

[bigblok403]

Sorry, forgot that. Yes in the ibercfg.bat file on each terminal there is a numterm string. Just change it to 13.

 

[JM20]

bigblok403:

I mapped a drive to a couple different terminals
\\TERM1\C$ and the only IBERCFG.BAT file I found was located under the \\TERM1\Aloha directory. When I edit the file, it only contains the following 3 lines:
COPY %LOCALDIR%\newbin\*.* %LOCALDIR%\bin
ECCHO y | DEL %LOCALDIR%\newbin\*.*
START %LOCALDIR%\BIN\IBER.EXE

Do you by chance know of any other area that the SET TERM value would be idientifed?
If it helps, I'm running Aloha version 6.2.15.

Thanks again!
--Joe

 

[bigblok403]

How about autoexec.bat or in the environmental variables?

 

[alohaakamai3]

The easiest way to do this USED to be by simply making sure there is no local receipt printer specified for this terminal that you're not using. That usually makes the error message go away.

 

[alohaakamai3]

Ironically, in a completely separate post about changing security info, I learned that unchecking ORDER ENTRY MODE does not prevent the terminal from reporting as down.

I was in the process of adding additional licenses, and wanted to have the new terminals/printers/revenue centers setup so that all I had to do the following morning is change the security info that I couldn't do after a business day has started (long story).

Anyway, I think I may have told you backwards in the previous post. Don't remove the printers from the terminal, but under the printers assigned to this terminal, go that printer and assign to NONE. Either way *might* work, but I am almost positive not have the printer assigned to the terminal is the key.

 

[thegrillroom]

Typically the NUMTERMS is set in the environment settings: Ctl Panel, System, Advanced... there are 11 settings for Aloha here. Set the NUMTERMS to the number of terms you have acitve. This is the case in newer systems. In older systems this is set in the autoexec.bat or in a file called runiber.bat usually located off the root drive you are running aloha on. You need to change this on each term and on the server.