Aloha POS FOH Credit Card System Error

[techgrl77]

Hi Everybody,
I have an old Aloha cert but I haven't worked with it in years. I definitely don't ever remember seeing this error before so I am hoping some one out there can point me, in the right direction. Whenever they try to run a CC from the FOH, the term immediately spits back "System Error". I had them try to run the CC directly from EDC, from the BOH, and it worked fine. I made sure the bootdrv was mapped on the term and that it could read\write to it. I am not sure what else to do. I would appreciate any input you guys could offer. I can't think of the exact version number but it is 6+. It was purchased from the dealer in 2011.

Thanks for your input!

 

[AlohaRoss]

have you tried just doing a fresh term install. Sometimes files become corrupt. Or just recopy bin folder from boh to foh. i would try that first before over thinking the issue.

AlohaRoss

http://www.needaholahelp.com

3rd Party support

 

[techgrl77]

I've not tried that yet, it was my next move but I wasn't sure. Thank you again for your help! I'll give it a go.

 

[sheerdyn]

check the EDC folder on the FOH Terminals and see if there is a spooling flag.