Hey guys let me first start with this, I have been reading through a ton of topics on this forum recently and let me just say it has been the best Aloha resource I have found anywhere! THANKYOU
I have a store with 2 terminals and a BOH computer. WE are running table service. WE just took over this establishment, I am pretty handy with aloha though, the computers have been shut off of about 2 months and I just fired them up yesterday.
They first booted up and started doing the "Waiting for end of day" and rebooting and displaying th message again repeatedly over and over again.
I tried to force EOD on the BOH computer but it failed so then I went into the Aloha folder on the master terminal and realized it was creating the daily folders in that folder.
Is that normal I though it just saved them on the share drive and would only save local on the master terminal if it was in redundancy mode?
I have check the date on both terminals and made sure it was accurate along with the BOH computer.
What is odd is the mater terminal seems to be creating the local dated folders and advancing to a new day every time it re-starts.
Where is the "Aloha date" located on the BOH computer? I think it could be the fact that the date on the BOH computer and the date on the terminals is not matching up?
Things that I have tried:
-make sure the computer date is in sync
-manually change the date in the Aloha.ini in the DATA folder to the correct date.
-Made sure the terminals can all see and talk to each other and the BOH computer
-Delete the contents of the DATA folder, this however resulted in Aloha not loading, (I am assuming because they were not refreshed) and I had to restore the old files.
One other thing I have noticed is that the NEWDATA folder, which I believe loads into the DATA folder(located on the terminals themselves) on the restart is surprising empty (only 3 files. From my understanding though it should load the NEWDATA folder from the BOH computer to the terminals and then load it to the terminals, correct?
My local dealer wants my right hand and first born child to help me out so any suggestions would be appreciated.
~Matthew Forman
P.S. Sorry for the lengthy post
I have a store with 2 terminals and a BOH computer. WE are running table service. WE just took over this establishment, I am pretty handy with aloha though, the computers have been shut off of about 2 months and I just fired them up yesterday.
They first booted up and started doing the "Waiting for end of day" and rebooting and displaying th message again repeatedly over and over again.
I tried to force EOD on the BOH computer but it failed so then I went into the Aloha folder on the master terminal and realized it was creating the daily folders in that folder.
Is that normal I though it just saved them on the share drive and would only save local on the master terminal if it was in redundancy mode?
I have check the date on both terminals and made sure it was accurate along with the BOH computer.
What is odd is the mater terminal seems to be creating the local dated folders and advancing to a new day every time it re-starts.
Where is the "Aloha date" located on the BOH computer? I think it could be the fact that the date on the BOH computer and the date on the terminals is not matching up?
Things that I have tried:
-make sure the computer date is in sync
-manually change the date in the Aloha.ini in the DATA folder to the correct date.
-Made sure the terminals can all see and talk to each other and the BOH computer
-Delete the contents of the DATA folder, this however resulted in Aloha not loading, (I am assuming because they were not refreshed) and I had to restore the old files.
One other thing I have noticed is that the NEWDATA folder, which I believe loads into the DATA folder(located on the terminals themselves) on the restart is surprising empty (only 3 files. From my understanding though it should load the NEWDATA folder from the BOH computer to the terminals and then load it to the terminals, correct?
My local dealer wants my right hand and first born child to help me out so any suggestions would be appreciated.
~Matthew Forman
P.S. Sorry for the lengthy post