Aloha New Printer Setup 1

[juancruzhurtado]

Hello Everyone!
I need some serious help here.
We just bought a new printer to replace our Citizen CBM-1000II, which was not working properly.
We got a Citizen CT-S310II.
The new printer has both paralel and usb interface. Since the last one was connected to COM1, that's where I connected the new one.
Unfortunately, all the printer prints (continuously) is "vvvvvvvvvvvvvvv"
Granted that I am not an Aloha expert, but I have tried everything I can think of. HELP, experts!!
On the Aloha Manager, the printer is listed as type "Epson TM-80", which is how the old one was set up.
I am running Aloha Table Service 6.5.25, and the printer is connected to my Term2

Any help will be greately appreciated!
I tried to find some info in this forum and in the web, and I have not been successful.

Thank you again,

Juan

 

[alohapier]

Hello Juan!

If you are on com port(serial), there are necessary settings for it such as 9600 baud rate, 8 data bit, Even Parity, 1 Stop bit, Xon/Xoff. Set this both on the printer and com port of your terminal. Set as type Epson TM-80 on Aloha Manager.

This works on Epson, Samsung, Posiflex, Radiant but haven't tried on Citizen brand.



alohapier

 

[posrescue]

You also have to set the printer for Epson emulation in addition to the above settings.

 

[juancruzhurtado]

Thank you guys for your responses and your time.
I am almost sure I did all those things and still wasn't working properly, but I will double check as soon as I get to the place.

Thanks again,

Juan

 

[TheRealAlohaMaster]

you probably need to replace the terminal with a Radiant Systems one.

 

[wyalin]

check to see if there's any dip switch on the new citizen printer

u might need to open some mental cover to see it.

if you found it, change them according, or the same as the old one.

 

[juancruzhurtado]

Thank you all very much
Doing what alohapier said does the trick.