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Aloha: How to disable "Term 3 offline" error message 1

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Tyler121515

IS-IT--Management
May 22, 2007
43
US
So Term 3 has been gone for about 2 years now, but since it's still configured in Aloha, we get "Term 3 Offline" error message popping up everytime. We do plan to get a new terminal, but not anytime soon, so it would be nice to disable the error message but not delete the terminal itself. Any ideas of how to do this?
 
Unfortunately, you can only Delete it in Aloha for that message to disappear. You will not loose the license for that station yet maybe just the configuration. I had the same issue and was only able to get rid of that message by deleting it inside Aloha. I kept the configuration written down. Yet there is not much to it, when you want to re-add it. I hope this helps
 
I'm pretty sure if you uncheck the box that says "order entry terminal" rather than deleting the whole terminal it will not show the error.
 
You don't even have to go that far. The other terminals don't notice that the terminal itself is down, they notice that the resources it shares (printers, cash drawers, etc) aren't available. Find any peripheral hardware like that assigned to the down terminal in maintenance\hardware\*, set the "terminal" field on each of the devices (that are attached to that terminal) to "none", and refresh. The rest of the terminals will shut up. If they don't, you might've missed a device.
 
I called my dealer and he said I could just delete the terminal, but I got an error message that said cannot delete terminal because files are linked to it.
 
Ya you can't just delete the terminal unless you remove all the devices (printers, drawers, displays associated with it in the database, also you would have to edit the ibercfg.bat file on each terminal to reflect the new number of terminals.


Cheers,
Coorsman

 
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