Aloha GC Question

[alohaakamai3]

If under the DEPOSIT section of the Aloha Sales Summary, I see GIFT CERTIFICATE adding 50.00, does that mean a GC was sold or redeemed?

I am assuming sold, since in this case, it made the deposit go up. Does that mean this GC was tendered out to cash, since its affecting the deposit?

I am confused.

 

[alohaakamai3]

As it turns out, Affects Deposit was checked on the GC Tender. I am not sure if this is standard practice, but the accounting definitely did not make sense. With this field checked, it was actually adding the amount of a redeemed GC to the Cash Deposit section, under the subheading of GIFT CERTIFICATE.

Needless to say, if I am taking a tender of $4 on GC, it should be accounted for as a non cash payment (which it was), but it should not be affecting the nightly deposit at all.

The only other question- IF the customer provides change when GC is worth more than the amount tendered (say they paid the $4 with a $5 GC-and I know most places don't do this), then you WILL be taking money out of the drawer and then it SHOULD affect the deposit.

Hopefully the PROVIDE CHANGE check box on the tender screen is what accounts for this, and it will affect the deposit in that case. But I did not verify this, for I am extremely lazy.

 

[lawnmidget]

Redeem Gift Certificates
Gift certificate ID numbers are not validated against the ID’s previously sold, and the same ID number may be used multiple times.

If 'Provide Change' is enabled on the tender, change from overpayment is applied to cash on reports.

If 'Provide Change' is not enabled on the tender, change from overpayment is listed as 'Not Redeemed' or N/R on reports.
Extended Information
Gift certificate sales and redemption are recorded in the GCLOG.DBF, found in the HISTORY folder. The Grind process (refer to document AKBID1016) updates the GCLOG.DBF information each time the Grind files are processed.


so in short, yes, youre correct in your assumptions. hope this helped