Aloha frequent buyer install

[TahoeMiah]

I am trying to install frequent buyer on my server but I believe that I need back of house manager first (correct me if i'm wrong). when I attempt to install what my VAR sent me "Could not locate and existing installation of the Delivery Plus. I dont have an existing instillation! I am amusing my aloha VAR only gave me the upgrade exe and that I need the aloha installation disk two with back office manager for version 6.5.25. I have upgraded my key so it should load but it doesn't.
They are trying to tell me that i need to open a support $$ ticket. I believe they gave me the wrong install files
anyone have that disk install disk two for that version?

 

[alohaakamai3]

Your VAR sold you the product and did not install it for you???

 

[TahoeMiah]

my VAR sucks... I did the entire aloha install with sql rep because they spent a day and couldn't get the SQL part working. I even got it working in my vmware envelopment which they said wouldn't work. I would rather figure this out my by myself because I have absolutely zero confidence in them.

 

[alohaakamai3]

Well, if thats the case, maybe he did indeed provide you with the wrong disc to complicate your life. I think it's the law that you're entitled to a copy of the software with purchase. I once remember a VAR refusing to relinquish software that had been purchased because they didn't want a previously fired tech to get his hands on it, and was engaging in much the same game.