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Aloha frequent buyer install

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TahoeMiah

IS-IT--Management
Mar 15, 2011
26
US
I am trying to install frequent buyer on my server but I believe that I need back of house manager first (correct me if i'm wrong). when I attempt to install what my VAR sent me "Could not locate and existing installation of the Delivery Plus. I dont have an existing instillation! I am amusing my aloha VAR only gave me the upgrade exe and that I need the aloha installation disk two with back office manager for version 6.5.25. I have upgraded my key so it should load but it doesn't.
They are trying to tell me that i need to open a support $$ ticket. I believe they gave me the wrong install files
anyone have that disk install disk two for that version?
 
my VAR sucks... I did the entire aloha install with sql rep because they spent a day and couldn't get the SQL part working. I even got it working in my vmware envelopment which they said wouldn't work. I would rather figure this out my by myself because I have absolutely zero confidence in them.
 
Well, if thats the case, maybe he did indeed provide you with the wrong disc to complicate your life. I think it's the law that you're entitled to a copy of the software with purchase. I once remember a VAR refusing to relinquish software that had been purchased because they didn't want a previously fired tech to get his hands on it, and was engaging in much the same game.
 
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