Aloha EDC will not settle

[AlohaRoss]

If you are using Paymentech as your processor and you are not able to settle, it because you have not updated your EDC and gateway. EDC needs to be on ver 14.1.21 or higher. I have had great success with upgraded EDC to ver 15.1.18. There are some certificates that may need to be installed.

Currently your gateway will look something like this

netconnect.paymentech.net
netconnect1.paymentech.net

It will need to be changed to the new gateway
netconnect1.chasepaymentech.com

Still not able to settle. Contact me from website below
Or just change processors

AlohaRoss

http://www.needaholahelp.com

An Aloha POS 3rd Party support Solution company.
reddit : rossabout

 

[Michael D.]

Is SHA-2 actually supported for Paymentech in version 14.1.21? I think they are the only processor that requires 15 EDC for SHA.

 

[AlohaRoss]

Michael

The issue is not a SHA-2 but a gateway. EDC has been SHA-2 since ver 12.3.1

AlohaRoss

http://www.needaholahelp.com

An Aloha POS 3rd Party support Solution company.
reddit : rossabout