Aloha Dinner sales @ Lunch

[RosemarysBaby]

Hola' Forum

We've got a minor problem plaguing our Aloha TS 5.3
Everywhere I can tell, lunch menu is setup to run 11-4pm and dinner 4 to close. All works properly except 1 submenu key (we call it Catering TOGO). Everything you ring under this submenu at lunch time shows up as dinner. If you take a FOH sales reports at 12 noon with something rung under this key it's showing as dinner sales.

Any idea? I've looked all over for something that's directing this to dinner. Thank you.

 

[zahead31]

How exactly are your day parts set up in Day Part Maintenance? I am wondering if you have an order rung prior to 11:00am, if the system still thinks it is in the dinner day part.

How are your catering orders generally rung in and closed out; are they rung prior to 4:00pm and the chck closed after 4:00pm? are the orders rung before 11:00am?

 

[alohasith]

zahead31

I think you nailed it. Lunch day part was set to start at 11 am. Any orders entered before 11 am were the problem (system still thinks it's dinner). I just changed the lunch day part to 6 am so I'll wait until tomorrow to test. Thanks so much.

 

[zahead31]

I am glad I could be of support. Of course, please reply back if that does not fix your issue.