Aloha Database problem on restart 1

[rugadillo]

The GM at one of my restaurants made some type of error while setting up a new promo. The end result is that none of our items are categorized. I spent hours recategorizing my items and saved my changes, verified data and refreshed Aloha, however when I restart aloha, all my changes are lost and nothing is categorized.

I tried upgrading my database using a previous day's copy of dbf's, which seems to put everything back, but again, when I restart all the categories are empty.

Please help. Thank you.

 

[pasupport]

Did you move the CAT.DBF and the ITM.DBF files from the previous days to the newdata folder? Then do the DBUPGRADE with the defaults, this should bring you back.


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[rugadillo]

This brings my categorized database back but the problem returns every time we log off of Aloha BOH, it is restarted or EOD is run. Do I have a confused database file somewhere or is there a marker that is causing it to dump all my items from categories?

 

[rugadillo]

I looked into it further and compared data subdirectories from a location that is working with the one that is not. Here is what I found, maybe you can help me:

files on the working "Data" subdirectory that are not on the one that is not:
--all DBF's that begin with "GDN..." (15 files)

files on the dysfunctional "Data" subdirectory that are not on the working one:
--several *.cnt files
--dbu.exe
--BHDBACBK (no extension)

any guidance is appreciated!