Aloha Credit-Card tips double-counting

[greatwraps]

I'm having an issue at my business, where every night the Credit-Card tips for that day are being counted twice.

So if we have $20 in CC tips for the day, it shows us as being $20 over on our nightly deposit, as it has been accounted for twice instead of once, somehow...

I'm using Aloha QuickService 6.2.21, and have full access to modify files as necessary.


I've looked in Petty Accounts, Tenders, Store Settings, everywhere I can think of...what am I missing??

Anyone come across this problem before?

I've attached a picture of what's happening. You can see that we had $8 in CC tips tonight, and it was subtracted below. However, we also do Tip-Outs, and that $8 was tipped out as visible in the "Cash TXNS" area (it includes other things as well, but the tips were definitely tipped out)
As you can see, it shows $8 coming in, $8 going out, then $8 going out again...

 

[greatwraps]

For the image, sorry it somehow failed before...

 

[greatwraps]

anyone have an idea of how to fix this?

I'd love any and all thoughts/ideas...

 

[alohatek]

Under the petty account for tip out be sure that the box for update deposit is unchecked.

 

[greatwraps]

I unchecked the box, but it is still off by a little bit...

is it possible to simply have CC tips NOT be deducted from the "cash txns" count?