USofAScott
MIS
I have a system that is only 60 days since install.
It was up and running for about 5 weeks. then the Local NCR office upgrade to New Aloha Manager in preperation for Aloha Kitchen and Aloha Enterprise installed Mobile Pay and Insight. We also have Aloha Take Out installed.
Since they upgraded to NAM, the system is unstable. Randomly, terminals will throw a windows error box that says Aloha Table Service has stopped working. if you say ok, it drops to a windows desktop.
The local office is stumped. they removed (so they say Aloha Take out and Mobile Pay). However, on the terminals there is still debouts from ATG (a component of Take Out and Mobile Pay) so I dont think they really know how to remove.
Was wondering if anyone has seen this before.
Here is what i was going to try next. Take terminal down to windows. Delete the entire Bootdrv folder and then run WinInst61 again and reinstall the terminals. Does this sound like a plan?
Anyone, anyone?
It was up and running for about 5 weeks. then the Local NCR office upgrade to New Aloha Manager in preperation for Aloha Kitchen and Aloha Enterprise installed Mobile Pay and Insight. We also have Aloha Take Out installed.
Since they upgraded to NAM, the system is unstable. Randomly, terminals will throw a windows error box that says Aloha Table Service has stopped working. if you say ok, it drops to a windows desktop.
The local office is stumped. they removed (so they say Aloha Take out and Mobile Pay). However, on the terminals there is still debouts from ATG (a component of Take Out and Mobile Pay) so I dont think they really know how to remove.
Was wondering if anyone has seen this before.
Here is what i was going to try next. Take terminal down to windows. Delete the entire Bootdrv folder and then run WinInst61 again and reinstall the terminals. Does this sound like a plan?
Anyone, anyone?