Hi All -
I have a problem with my cashiers and their clock-out.
At the end of the day they cannot clock out unless someone else is clocked in on the terminal. If they attempt to clock out the terminal says cannot clock out currently logged in employee. To work around this they exit out, and a manager logs in and they can clock out.
My problem is that occasionally the manager forgets to 'exit' and since the manager is 'self banking' items can be added to a guest check.
Inevitably at the end of the day during cleaning water gets sprayed on the touch screen and items are accidentally entered. No problem if they are caught, but all too frequently now, once a week or so, they are not and at EOD whatever items are sittting on the open check get closed out and screw with my accounting (my O/S is well beyond reconciliation).
How do I allow the currently logged in cashier to clock out? Basically how do I clock every employee out of the system at the EOD so items can't be accidentally added and closed?
My kitchen staff doesn't have this problem, they can clock in and out at will...
THANKS!
I have a problem with my cashiers and their clock-out.
At the end of the day they cannot clock out unless someone else is clocked in on the terminal. If they attempt to clock out the terminal says cannot clock out currently logged in employee. To work around this they exit out, and a manager logs in and they can clock out.
My problem is that occasionally the manager forgets to 'exit' and since the manager is 'self banking' items can be added to a guest check.
Inevitably at the end of the day during cleaning water gets sprayed on the touch screen and items are accidentally entered. No problem if they are caught, but all too frequently now, once a week or so, they are not and at EOD whatever items are sittting on the open check get closed out and screw with my accounting (my O/S is well beyond reconciliation).
How do I allow the currently logged in cashier to clock out? Basically how do I clock every employee out of the system at the EOD so items can't be accidentally added and closed?
My kitchen staff doesn't have this problem, they can clock in and out at will...
THANKS!