One of my terminals, a Radiant P1220, has recently stopped reading only loyalty/gift cards. Credit cards still read fine. I can manually enter card information and the cards are read on other terminals, so it's not a software issue. NCR support said that the readers have two tracks, and that credit cards are read on track 1 and loyalty/gift are read on track 2. They said I would need to call my reseller to have them "adjust the software" to get it to read that track again, or that it may be a physical problem with the hardware.
I'm going to open up the terminal to tighten the connection and any screws that are in there this afternoon, but in the meantime is there a software setting that I should be changing?
I'm going to open up the terminal to tighten the connection and any screws that are in there this afternoon, but in the meantime is there a software setting that I should be changing?