Aloha 6.4.28 - Cash Remains In Drawer After Checkout

[BIGGBYNinja]

Since upgrading a number of stores to Aloha version 6.4.28 , a couple stores have reported issues where there is money remaining in the drawer immediately after performing a checkout. This seems to happen at random, and I have been unable to track it down. The monetary amount left in the drawer is always minimal, like $5 or less, but even the amount seems to be random. This is an intermittent issue, which makes it even more difficult to trace. It has happened at 2 locations so far, and each time I have had no answers when the operators called.

Normally, the drawer should show $0 immediately after a checkout. The few dollars showing up immediately after a checkout is a new issue that just started occurring after the 6.4.28 update, so I believe that is causing it. I am just having trouble figuring out why. We have been unable to reproduce the issue in our office. Has anybody run into the issue of money left in the drawer after running a checkout?

 

[Tmoney42]

I am not too famaliar with Aloha, but I am a POS technician that works with Aloha. What I would do is re-install Aloha on the terminals. I say this because you updated the version on the BOH. Unless you have done this, then disregard.