All savefs: RPC error: Unable to receive

[eskolnik]

Help! Nsr server 6.1.2 Build 340 Sun Version 8
client Win 2000 5.00.2195 Service pack 2

savegroup: skolnik completed (chiips-hypctx09 Failed)

--- Unsuccessful Save Sets ---

* chiips-hypctx09:All rcmd chiips-hypctx09, user root: `savefs -s chi-backup -c chiips-hypctx09 -g skolnik -p -l full -R -v'
* chiips-hypctx09:All nsrexec: authtype nsrexec
* chiips-hypctx09:All savefs: RPC error: Unable to receive
* chiips-hypctx09:All savefs: cannot retrieve client resources
savefs chiips-hypctx09: failed.

--- Successful Save Sets ---

* chiips-hypctx09:index rcmd localhost, user root: `save -s chi-backup -S -g skolnik -LL -f - -m chi-backup -V -l full -LL -W 78 -N index:daec644c-00000004-3da5e804-3dab1a18-02ee0000-aac85119 /nsr/index/chiips-hypctx09'
* chiips-hypctx09:index /nsr/index/chiips-hypctx09/db6/
* chiips-hypctx09:index /nsr/index/chiips-hypctx09/
* chiips-hypctx09:index
chi-backup: index:chiips-hypctx09 level=full, 1 KB 00:01:24 2 files

 

[TDun]

this error is caused by incorrect name resolution or a fault on your lan/wan.

Try following technical bulletin 299 on the legato web site to check your configuration for name resolution.

 

[jgarmer]

Client unable to do a reverse lookup on the networker server. Quick ugly fix add to client hosts file the networker server

 

[eskolnik]

OK. It looks like it's a reverse DNS problem. Adding host files to the networker server did the track for now. The WAN team is looking into the problem and I will update this issue when they tell me what was done to fix it.

Thanks all
Ed Skolnik
The Interpublic Group Of Companies, Inc.
Shared Services Data Center System Administrator
676 North St. Clair Street
Chicago, Illinois 60611
Phone: 312-425-6554
Fax: 312-425-6924
e-mail: eskolnik@interpublic.com

 

[sunt]

If there one or more aliases is being used for a single address in the hosts file, what should we do for the hosts file or networker configuration? is there anywhere we should pay attention.
eg.
Hosts:
168.248.33.19 ISERV ISERVSERV backupsrv
168.248.33.18 clientA
168.248.33.17 clientB


backupsrv is the real computer name for the backup server.
ISERV and ISERVSERV are the aliases
Thanks

 

[HiAll]

You can try to add these two entries in
Networker client's properties --> Preferences --> Aliases

 

[sunt]

Thanks
BTW, is it case sensitive in legato configuration?