All incoming calls get "unnassigned number "

[sevensen]

All our incoming calls to our Meridian fail now. D-channel trace shows :

DCH 15 UIPE_IMSG CC_SETUP_IND REF 00000080 CH 1 1 TOD 15:03:00
PROGRESS: ORIGINATING END IS NOT ISDN
CALLING #:1372220710 NUM PLAN: E164
CALLED #:220711 NUM PLAN: E164

DCH 15 UIPE_IMSG CC_DISC_IND REF 0000003F CH 1 8 TOD 15:03:00

IOD318 02
CAUSE: #1 - UNASSIGNED NUMBER
PROGRESS: INBAND INFO OR PATTERN IS AVAIL

The IDC is and always has been ok :

TYPE idc
CUST 0
DCNO

DCNO 1
SDID NO
IDGT CDGT
220710 1520
220711 1521
220712 1522
220713 1523
220714 1524
220715 6666
220716 1526
220717 1527
220718 6920
220719 3000


I have no clue why calls are not coming through. Outbound calls are fine.

Regards,
Sven

 

[johnpoole]

could be a lot of things, ld 96 enl msgi x on the d's see if you get inbound setup

john poole
bellsouth business
columbia,sc

 

[sevensen]

I have just found out that my DID trunk is in constant night service. This is a test PBX, so I have obviously done something to cause this. I have been playing around with multi-tenant and ACD queues, so I am investigating that.

 

[lretrievers]

On the routes, there is a Night IDC table and a Day IDC table; if you don't have an attendant console, the system is constantly in nights, so be sure to have the right tables assigned to each prompt.

 

[johnpoole]

in your route's

INST
IDC  YES
DCNO 3 *
NDNO 4

the * denotes day or night service, all switches are in night if the console is in nights or not in service, in an acd group, ncfw works with all agents logged out, no relationship to the console or time of day


john poole
bellsouth business
columbia,sc

 

[sevensen]

My RDB does say I am in NS, NDNO 1 *. But I have no idea why the whole PBX is in NS. I have no attendants configured, I have one ACD q which has one agent logged in, yet the PBX is in night service.

 

[telecom116]

See lretrievers response.

No attendant [console] = system in nights 24/7.

 

[sevensen]

Since the PBX has no attendants (never has), obviously the trunks are not supposed to be in NS. Like I said, I have been playing around with a multi-tenant, other than that I have no idea why suddenly no calls arrive at the phones. They actualy go to a NITE number defined on channel 1 on the DID trunk, that station has been deleted. It should not matter as we never have used night service.

 

[jbrown1217]

Check LDN_DATA in LD 21 make sure LDN0 has an entry next to it.

 

[acewarlock]

You have always used and been in nite service as you don't have a console, you just don't have it programmed.

When you don't have a conso;e programmed you are in nite service all the time.

 

[sevensen]

That is fair enough, but my incoming calls have always gone to where they are supposed to, now they do not reach the phone configured in IDC. I understand the PBX as such is in NS, but why all DID calls go to the DID NITe number, I do not understand.

 

[acewarlock]

Post the CDB

 

[sevensen]

Thaks for responses so far guys. I know my pbx is on NS (no consoles) but I do not understand why the DID trunk is in NS.

CDB:

REQ: prt
TYPE: cdb
CUST 0

TYPE CDB
CUST 00
AML_DATA
OPT DNX
VSID
GP02
GP03
GP04
GP05
GP06
GP07
GP08
GP09
GP10
GP11
GP12
GP13
GP14
GP15
ATT_DATA
OPT ABDD AHA EBIN BIXA BLA BOHA DNCA DRT
DNX DRT FACD IC2 ITG XDP XLF XBL
FKA MCTD NCA CUI MWUD LOA PSA RECA
REA SYA SLA SIAD THPD ATDA
ATDN 0
NCOS 7
CWUP YES
CWCL 2 4
CWTM 10 20
CWBZ NO NO
MATT NO
RTIM 20 30 30
ATIM 0
AQTT 30
AODN
SPVC 00
SBLF NO
RTSA RSAA
SACP SNGL
ABDN NO
IRFR NO
XRFR NO
ADHT 0
AFNT 0
AFBT 0
IDBZ NO
PBUZ 02 10
ICI 00
ICI 01
ICI 02
ICI 03
ICI 04
ICI 05
ICI 06
ICI 07
ICI 08
ICI 09
ICI 10
ICI 11
ICI 12
ICI 13
ICI 14
ICI 15


PAGE 002

ICI 16
ICI 17
ICI 18
ICI 19
RICI
AWU_DATA
AWU YES
ATRC NO
RANF
RAN1 000
RAN2 000
LA11 000
LA12 000
LA21 000
LA22 000
LA31 000
LA32 000
LA41 000
LA42 000
LA51 000
LA52 000
R2BN 00 00
R2ED 00 00
NRWU 5
TAWU 3
WUD NO
STE NO
CCS_DATA
CCRS UNR
ECC1 UNR
ECC2 UNR
CNCS
PELK NO
CDR_DATA
CDR YES
IMPH NO
OMPH NO
AXID YES
TRCR YES
CDPR YES
ECDR YES
BDI NO
OTCR YES
PORT 1 2
CNI DGTS
BCAP NO
CHLN 0
FCAF NO
FCR_DATA
NFCR YES
MAXT 20
OCB1 255
OCB2 255
OCB3 255
IDCA YES
DCMX 20
FFC_DATA
CCRS UNR
SCPL 4
SBUP YES
FFCS NO
STRL 0


PAGE 003

STRG
ADLD 0
FTR_DATA
**DAPC**PREFIX TABLE NO: 00 **
UNKN**INTL**NATL**ESPN**LOCL**ELOC**ECDP**
UNKN*
E164* 00 0
PRIV*
E163* 00 0
TELX*
X121*
NATL*

OPT ABDD AHA EBIN BIXA BLA BOHA CFF CFRA
COP CPA CTA DBD DNCA DNX DSI DRT
DSTD FACD HTU HVD XBL IC2 XDP XLF
IHA ITG FKA LOA LRA MCI MCTD CUI
MWUD NCA PCMD PSA PVCA RECA REA RNA
ROR RTD ROX SBD SDDE SIAD SLA SYA
THPD TTAA VOBA CWRA HLPD HRLD
CXOD
DGRP 10
IRNG YES
PKND 2
DNDL NO
SPRE 12
PREO 0
BPSS NO
SRCD 1234
EEST YES
DTMF YES
EESD NO
TTBL 0
MUS YES
MUSR 111
HCC NO
ALDN
RECD NO
PORT 0
TFDR NO
RPA NO
MCDC NO
NAUT NO
IDEF NO
MTAR NO
LEND NO
MSCD NO
CONF_DSP
CNFFIELD YES
CNF_NAME 12
INTFIELD YES
INT_NAME AS
EXTFIELD YES
EXT_NAME E
BSFE YES
ACT_IDLE WINK
ACT_BUSY FLSH
DACT_IDLE DARK
DACT_BUSY LIT
ASPCT 010
FXS NO

ICP_DATA
ICP NO
IMS_DATA
IMS YES
IMA YES
APL NONE
UST NO
APL NONE
UMG NO
APL NONE
INT_DATA
ACCD OVF OVF OVF ATN


PAGE 004

CTVN OVF OVF OVF ATN
MBNR OVF OVF OVF ATN
CTRC OVF NAP OVF NAP
CLDN NAP OVF NAP NAP
NINV OVF OVF OVF ATN
NITR OVF OVF OVF ATN
NRES OVF OVF OVF ATN
NBLK BSY BSY BSY ATN
MVFO OVF OVF OVF ATN
MFVN OVF OVF OVF ATN
MFCG OVF OVF OVF ATN
LCKT BSY BSY BSY BSY
RCLE ATN OVF ATN ATN
CONG BSY
LLT OVF
DNDT BSY
LDN_DATA
OPT XLDN
DLDN NO
LDN0 1555
LDN1
LDN2
LDN3
LDN4
LDN5
ICI 00
ICI 01
ICI 02
ICI 03
ICI 04
ICI 05
ICI 06
ICI 07
ICI 08
ICI 09
ICI 10
ICI 11
ICI 12
ICI 13
ICI 14
ICI 15
ICI 16
ICI 17
ICI 18
ICI 19
MPO_DATA
FMOP
RGNA STD STD
AOCS DIS AAR
RCY1 02
RCY2 01
RALL YES
CDTO 14
IFLS NO
MHLD YES
PCDS
CNFD 1
TGLD 2
DISD 3
CCDO YES
ACNS NO
NET_DATA


PAGE 005

OPT RTD
AC2 INTL
FNP YES
ISDN YES
PINX_DN
MBG 0
BSGC 65535
PFX1
PFX2
HLOC
LSC
RCNT 5
PSTN YES
TNDM 15
PCMC 15
SATD 1
OCLI ALL
DASC
DITI YES
TRNX YES
EXTT YES
FTOP TBFT
APAD 0 0
VNR NO
NIT 8
FOPT 0
CNDN
CNAT
CNIP YES
NIT_DATA
NIT1
TIM1
NIT2
TIM2
NIT3
TIM3
NIT4
TIM4
RPNS NO
ENS NO
OAS_DATA
ODN0 6712
ODN1
ODN2
ODN3
ODN4
ODN5
ODN6
ODN7
ODN8
ODN9
ASTM 30
HDOPT 0
HDTM 30
RDR_DATA
OPT CFF CFRA DSTD PVCA CWRA
FNAD FDN
FNAT FDN
FNAL FDN
CFTA YES
CCFWDN
CFN0 5


PAGE 006

CFN1 4
CFN2 6
DFN0 9
DFN1 5
DFN2 12
DNDH YES
MDID NO
NDID NO
MWFB NO
TRCL 0
DFNR 0
CRT0 00 00 00 00
CRT1 00 00 00 00
CRT2 00 00 00 00
CRT3 00 00 00 00
DAY0 1 2 3 4 5 6 7
DAY1
DAY2
DAY3
HOLIDAY0
HOLIDAY1
HOLIDAY2
HOLIDAY3
ROA_DATA
OPT ROX
RICI
TIM_DATA
FLSH 80 200
PHDT 30
DIND 30 32 30
DIDT 14 16 14
LDTT 6
DLAT 0
BOTO 14
DBRC 60
RTIM 20 30 30
ATIM 0
AQTT 30
ADLD 0
AFNT 0
NFNA 0
ADHT 0
HWTT 300
NIT 8
FOPT 0


*****************
RDB route 110:

TYPE RDB
CUST 00
DMOD
ROUT 110
DES I421
TKTP DID
NPID_TBL_NUM 0
SAT NO
RCLS EXT
DTRK YES
BRIP NO
DGTP PRI2
ISDN YES
MODE PRA
IFC E403
CNTY ETSI
SBN NO
NCNA NO
NCRD NO
ISAR NO
CPFXS YES
DAPC YES
TBL 0
INTC NO
DSEL VOD
PTYP DCO
AUTO NO
DNIS NO
ICOG IAO
RANX NO
SRCH LIN
TRMB NO
STEP
ACOD 1610
TCPP NO
TARG
BILN NO
OABS
INST
IDC YES
DCNO 1
NDNO 1 *
DEXT NO
DNAM NO
MFC NO
ICIS YES
OGIS YES
TIMR ICF 256
OGF 512
EOD 13952
LCT 256
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GTO 896
GTI 0
SFB 3
NBS 2048
NBL 4096
TFD 0
DTD NO


PAGE 002

SCDT NO
2 DT NO
DDO NO
DRNG YES
NDRI 00
CDR YES
INC YES
LAST YES
TTA YES
ABAN YES
CDRB NO
QREC NO
OAL YES
AIA YES
OAN YES
OPD YES
NDP EXC 0
CDRX NO
NATL YES
SSL
CFWR NO
IDOP NO
MUS YES
MRT 111
MR NO
PANS YES
EQAR NO
FRL 0 0
FRL 1 1
FRL 2 2
FRL 3 3
FRL 4 4
FRL 5 5
FRL 6 6
FRL 7 7
TTBL 0
OPR NO
PRDL YES
EOS NO
DNSZ 0
RCAL NO
MCTS NO
ALRM NO
BTT 30
ACKW NO
ART 0
PECL NO
DCTI 0
SGRP 0
AACR NO



************
DID :

>ld 20

PT0000
REQ: prt
TYPE: did
TN 1 1
DATE
PAGE

DES 1
TN 001 01
TYPE DID
CDEN SD
CUST 0
TRK PRI2
PDCA 2
PCML A
NCOS 7
RTMB 110 1
B-CHANNEL SIGNALING
NITE
AST NO
IAPG 0
CLS UNR DTN CND WTA HPR APN THFD BARD
P10 VNL
TKID
DTCR NO
DATE 24 MAY 2006