Mountainbear
Programmer
What does this mean? I have not made any changes but have started to notice this message "all circuits are busy now, please try again later". I have checked and it is from the phone system.
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All circuits are busy
- Thread starter Mountainbear
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as ucxguy said, it could be that all of your trunks are being utilized with other calls. when the system attempts to send a call out and there is no trunk to send the call to, you'll get this message. this could also indicate a problem with your outbound routing (as I've experienced!), but if you've made no changes to your config, then it's more than likely #1. good luck!
Is your situation intermittent or on every attempt?? I had an issue the other day where I could not receive calls but could make internal and outside calls. My other SIP trunk worked fine inbound and outbound. So I recycled the power and it cleared it up.
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Mountainbear
Programmer
A power reset cleared it up. It was constant on every call.
GordonKapesMZ4
Programmer
I find it's a common problem with SIP trunking also found on my IP Office and BCM50 6.0.
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I have been experiencing this a little more frequent lately. Opened a ticket and still unable to resolve issue. I completely deleted all sip trunk configurations and remnants thereof. I then routed trunk to different server through voip.ms web portal and added trunks via the ucx gui trunk provider and it would not accept the new server tampa.voip.ms. It would only populate the old server dallas.voip.ms. Unable to wipe it clean.. Go figure
Voice Connect Plus, Inc.
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Voice Connect Plus, Inc.
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On the Trunk Providers edit page, you can select the check box "Details" to view/edit details. There you have a field called "Host" - just change the contents of that field from "dallas.voip.ms" to "tampa.voip.ms" and save the settings. Go figure
Hey ucxguy, that's exactly what was done. Did you read the post???
Voice Connect Plus, Inc.
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Voice Connect Plus, Inc.
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From your post, that was not clear at all. Are you saying that you
- go to the Trunk Providers page
- click on the Edit link for your VoIP.ms account
- check Details
- modify the text dallas.voip.ms to tampa.voip.ms
- press the Save button
and that after all this the Host field is still dallas.voip.ms? That would be really weird.
- go to the Trunk Providers page
- click on the Edit link for your VoIP.ms account
- check Details
- modify the text dallas.voip.ms to tampa.voip.ms
- press the Save button
and that after all this the Host field is still dallas.voip.ms? That would be really weird.
Yeah I quess I wasn't real clear on that. I did change that in trunk provider and it kept bouncing back. After some persistence it did accept change, however it would not register. Today I tried it again and it did register but all my incoming calls were being routed to my failover destination. Outgoing no issues. I recycled the power on the ucx and the calls began to ring but not at designated extension. I recycled the power on the extension and now calls ring through. But this was the same issue prior to changing servers. I looked at the support logs prior to recycling power and it read this.
[May 17 09:28:42] NOTICE[3243] chan_sip.c: Failed to authenticate device "XXXXXXXXX" <sip:XXXXXXXXXX@68.233.226.97>;tag=as6a322b3c
Once I recycled power, call come through.
Voice Connect Plus, Inc.
have a great day and a better tomorrow
[May 17 09:28:42] NOTICE[3243] chan_sip.c: Failed to authenticate device "XXXXXXXXX" <sip:XXXXXXXXXX@68.233.226.97>;tag=as6a322b3c
Once I recycled power, call come through.
Voice Connect Plus, Inc.
have a great day and a better tomorrow
Another trick to try is to build a Sub-Account in your voip.ms User Portal and change the Registration to that portal instead of the UCx. Then, go back and change it to UCx and check the Registration status. This should force a re-registration. When you do the system reboot via power cycle, you are basically "tearing down" the path between the voip.ms server and the UCx which recovers after the system is back up.
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Hey Ucxguy, thanks for all the input. After stripping everything down and reassigning to different server, I was able to get the trunk re-registered with other server on the ucx. My issues for the most part appear to have cleared up. Still getting break up now and then though...
Voice Connect Plus, Inc.
have a great day and a better tomorrow
Voice Connect Plus, Inc.
have a great day and a better tomorrow
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