Check with the Windows Task Manager if a process called alex.exe is still running. If yes, end it. Sometimes this process is not stopped, f.e. if you end the process iexplore.exe (internet explorer).
I solved the problem today. I turned of my virusscanner, on Alex and everything was working again. After this I turned on the virusscanner and Alex is still running. I did not know 7.1 is out. Is there alot of difference with 6.1??
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