Alert when all lines are in use!

[FredisRed2]

Hi there,

My multi site customer would like to be alerted when all his lines are in use or out of service.

I thought of running separate instances of BCM monitor with dynamic snap shot enabled. Then do a search of the results. But, it’s time consuming & I don’t think this indicates out of service.

The scenario; he has 11 BCM’s. Their lines are either ETSI ISDN10 or ETSI ISDN2’s. The BCM50’s are minimum R3 while the BCM400’s are R4.0. Their all running ICC reporting, so there is a PC on each site.

Can anybody help?

Thanks FredisRed2

 

[ECartman]

The easiest thing to do would be to bring them all to R5 or better and use the built in alarm to email function.

 

[hunter81]

I always get these backwards but use SMNP and the alerting function. I use this in a similar environment for remote sites and it works very well. It should work on all releases and all versions all the way back to a 1.0 But it's not bad idea to upgrade and patch when applicable.

Setup a generic E-mail account on your domain to use as the send to then include the recipiants. Don't forget if they are in different locations outside of your LAN you may need to use your Exchange STATIC IP address assigned to your E-mail server rather than the domain or exchange name. Often the FQDN does not work outside or your domain if your E-mail server does not reside on the same LAN withing the same gateway.

 

[FredisRed2]

Thanks guys!

Just looked in alarm settings in a BCM50 R5 & out of the 100’s of alarms I can’t find anything to do with “lines in use” or “lines out of service”, should these exist here?

If I understand this correctly, if they don’t exist here then there is no point upgrading to R5 or setting up SNMP!

What do you think?