AlarmTraq user's 1

[mojoputter]

I know this is an Avaya forumn, but hopefully someone can help with this. Just upgraded our AlarmTraq to 7.2.142, prior to the upgrade, I use to get an e-mail after it did it's inads testing every Monday morning at 2:00AM. I no longer am getting this e-mail. Is there a setting somewhere that I am missing...?

 

[phoneTSAR]

Check System-Wide option and click on the email tab. Look for the Administrator Email Address. This is where the test results are sent.

 

[mojoputter]

The problem I'm having is, the AlarmTraq is not doing the test inads I have setup for some of the customer profiles. I have it setup to run the tests on Mondays & Thursdays and since the upgrade it's not running on those days.

 

[phoneTSAR]

release 7.2 or above uses an offset instead of specific days of the week. If the offset is set to 7 then the systems will be tested once every 7 days

 

[mojoputter]

and where do you setup the offset feature..?

 

[phoneTSAR]

sorry for the late response. Click on System-Wide Options > Misc