Alarm/Errors on Cisco 2811 Router 1

[robspwing]

Hi All,

Thanks in advance. We have some users (remote and internal) complaining about voice quality (both use the avaya softphone). I looked at the back of our Cisco 2811 router and I see the amber light next to alarm.

I did a show interface on the serial interface that faces our ISP. I see "Total output drops: 8098"

I would assume this could be an issue, I am not sure where to start to see what the problem could be.

Any direction would help.
Thanks

 

[robspwing]

North,

I checked this morning and there were still no drops on s0/0/0:0.
I wanted to check this morning to see if there were any drops before I called our ISP. Thanks for all of your help on this.

 

[North323]

glad i could help