won't grind EOD, can't see "today" sales in BOH, won't grind manually. Aloha keeps looking for "backup gift cert log grind" Have tried repairing trans.log. Historic version 4.019. Can't afford to put the old dog down, any help? Thxs
Go to aloha\history. I believe in that version there will be 2 files, gclog.dbf and a backup of gclog.dbf. If that is the case rename gclog then name the other file to gclog.dbf. Been a long long time on that version but I think thats it.
I probably screwed something up in the Data directory in trying to repair the "can't find" problem which is fine now. Now each morning the terminals are waiting for the previous day to grind. The BOH creates the dated directory which is missing the the GNDDBF30.xxx file. When I copy .xxx file into that directory the FOH is ready for business but I have to manually grind the the previous dated directory. DOB and System dates are all in sync. Any thoughts? Thxs
Look at the debout.g01 in aloha\tmp. This is the debug file for the grind. See if grind is automatically starting after EOD and then failing or if it not starting at all. If it is not starting check to see that disable autogrind is not chekced in store settings, system. If it is starting and failing paste the last 20 or so lines of debout.g01 before the failure to the thread.
Auto grind is not disabled in store settings and is set to auto under system. Here is the debout.g01:
Sep 24, 12:05:53 [181] GRIND v4.039 started for 20110923...
Sep 24, 12:05:54 [181] Total Disk Space (bytes) = 2111537152 Free (bytes) = 243826688
Sep 24, 12:06:03 [181] GRIND: took 4 secs to write, 4 secs total
Sep 24, 12:06:03 [181] GRIND exiting...
Sep 24, 12:06:35 [164] GRIND v4.039 started for data...
Sep 24, 12:06:37 [164] Total Disk Space (bytes) = 2111537152 Free (bytes) = 243335168
Sep 24, 12:06:43 [164] GRIND: took 2 secs to write, 2 secs total
Sep 24, 12:06:43 [164] GRIND exiting...
Sep 25, 10:31:22 [164] GRIND v4.039 started for data...
Sep 25, 10:31:23 [164] Total Disk Space (bytes) = 2111537152 Free (bytes) = 237961216
Sep 25, 10:31:27 [164] Fatal error: Could not open C:\Aloha\data\TRANS.LOG, err 2
Sep 25, 10:31:46 [172] GRIND v4.039 started for 20110924...
Sep 25, 10:31:47 [172] Total Disk Space (bytes) = 2111537152 Free (bytes) = 237895680
Sep 25, 10:31:55 [172] GRIND: took 3 secs to write, 3 secs total
Sep 25, 10:31:55 [172] GRIND exiting...
Sep 25, 10:32:49 [182] GRIND v4.039 started for data...
Sep 25, 10:32:50 [182] Total Disk Space (bytes) = 2111537152 Free (bytes) = 237469696
Sep 25, 10:32:55 [182] GRIND: took 2 secs to write, 2 secs total
Sep 25, 10:32:55 [182] GRIND exiting...
Sep 26, 11:22:00 [92] GRIND v4.039 started for data...
Sep 26, 11:22:01 [92] Total Disk Space (bytes) = 2111537152 Free (bytes) = 231997440
Sep 26, 11:22:07 [92] GRIND: took 2 secs to write, 2 secs total
Sep 26, 11:22:07 [92] GRIND exiting...
Sep 26, 11:23:16 [86] GRIND v4.039 started for 20110925...
Sep 26, 11:23:16 [86] Total Disk Space (bytes) = 2111537152 Free (bytes) = 231604224
Sep 26, 11:23:25 [86] GRIND: took 4 secs to write, 4 secs total
Sep 26, 11:23:25 [86] GRIND exiting...
Looks like the Aloha.ini file on the master terminal was somehow out of sync. Corrected yesterday, this morning all was well. Thanks very much for the help!
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