Hi all!
I have CCC with 15 agents
The problem is that I have only one agent in my Delta server under Agents, rest of them are under Users
Settings for that man are the same as for the others.
On IP Office I set up force login for each agent, all of them are members in group, the ringing type for group is set to hunt.
What am I doing wrong?
Thanks in advance!
I have CCC with 15 agents
The problem is that I have only one agent in my Delta server under Agents, rest of them are under Users
Settings for that man are the same as for the others.
On IP Office I set up force login for each agent, all of them are members in group, the ringing type for group is set to hunt.
What am I doing wrong?
Thanks in advance!