vamosalavaya
IS-IT--Management
Hi there,
I have a box (Asterisk for testing) connected through h323 trunks to my S8700 Multiconnect. All is working fine but i want to know if it's possible to display the loginID (number And/or Name And/or Station of Agent) who is anwering call when asterisk user send a call to the skill assigned to this agent.
I tried to play with Caller ID field in hunt group and agent but without success.
Thanks for the work you do every day on this forum
Regards
Michael
I have a box (Asterisk for testing) connected through h323 trunks to my S8700 Multiconnect. All is working fine but i want to know if it's possible to display the loginID (number And/or Name And/or Station of Agent) who is anwering call when asterisk user send a call to the skill assigned to this agent.
I tried to play with Caller ID field in hunt group and agent but without success.
Thanks for the work you do every day on this forum
Regards
Michael