Hi all,
Is there any way to have the agent login name appear on the phone when they login? We are using 8720 systems with 4622SW IP phones. We have alot of agents who login with the wrong agent login ID and it would help to have their agent name displayed on the phone.
Is there any way to have the agent login name appear on the phone when they login? We are using 8720 systems with 4622SW IP phones. We have alot of agents who login with the wrong agent login ID and it would help to have their agent name displayed on the phone.