NortelSlave
Programmer
We recently upgraded from 81C to cs1000M. After the upgrade. The agent keys on the supervisor's phones keep disappearing(times and times after being reprogrammed). We first thought it's corruption, so Nortel did all sorts of patches, and reload, etc, still couldn't fix the problem. Then our CCM vendor found out they forgot to program those agents in the CCM(go figure). Finally the agent keys appeared and stayed on the supervisor's phones. However the scary part is, even without being programmed in the switch.
So now the supervisor can see those keys on the phone, but we can't see them in the switch. Is it normal. Has anybody have similar experience?
So now the supervisor can see those keys on the phone, but we can't see them in the switch. Is it normal. Has anybody have similar experience?