After installing SP2 I cannot insert sound file from web tools...

[mel999]

Hi, - Don’t know if this is the right room to post the question but can only try. - - I used to be able to insert a sound file into a web page using office XP without any probs. – Since installing SP2 I cannot do it. – The message I get when clicking on sound in the web tools box is - This object was created in HTML IN Line SoundCTL. This application is not available. Check to see if moved or changed name.

Can anyone help me to retrieve the web tool sound file please. - My OS is XP pro.

Regards, - Mel

 

[rodrunner79]

Try reinstalling/repairing Office XP.

 

[mel999]

Thanks for the info - I posted the same thread to microsoft after posting to tek-tips and the answer they gave was -- SP has wrecked this feature and are working on a patch for it. - I guess its a matter of -- WATCH THIS SPACE.
But thank you all the same

 

[rodrunner79]

Hey I didn't know that it was an internal issue or a bug in the program itself. Thanks for the update.

 

[linney]

Application is not available" error messages when you try to insert some Web Tools in Word 2002 and Word 2003

http://support.microsoft.com/?kbid=886299

That leaves you between a "rock and a hard place"

875350 - How to remove Windows XP Service Pack 2 from your computer

http://support.microsoft.com/default.aspx?scid=kb;en-us;875350&FR=1&PA=1&SD=HSCH