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After Call 1

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bobbywires

bobbywires

Technical User
Nov 10, 2005
171
US
How do you set the min and max time for an agent to be on after call?
Thanks for your anticipated help.
 
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If the Hunt group is administered as one that has Timed ACW (seconds) available on the second page of the Hunt group, then that is where you change this setting.
 
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