Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

After Call 1

Status
Not open for further replies.
bobbywires

bobbywires

Technical User
Nov 10, 2005
171
US
How do you set the min and max time for an agent to be on after call?
Thanks for your anticipated help.
 
Sort by date Sort by votes
If the Hunt group is administered as one that has Timed ACW (seconds) available on the second page of the Hunt group, then that is where you change this setting.
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

N
  • Question
Outbound call status
Replies
0
Views
147
noureddine007
N
S
  • Locked
  • Question
After-Hours Phone Line
Replies
4
Views
371
kyle555
kyle555
Z
  • Locked
  • Question
Abandon call query
Replies
2
Views
364
zameerjafri
Z
D
  • Locked
  • Question
incoming call from SP
2
Replies
34
Views
2K
Dmitriy_Nik
D
jh40
  • Locked
  • Question
Remote worker one-way talk after hold 1
Replies
3
Views
304
Arlo555
Arlo555

Part and Inventory Search

Sponsor

Back
Top