Put the name and number in the directory
then when the call comes in with the number you added in the directory this will be shown in the screen of the phone and in phone manager
ACA - Implement IP Office
ACA - Voice Services Management
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Women and cats can do as they please and men and dogs should relax and get used to the idea!
You can assign a line appearence key on your phone and also to the line, and if need be give the line key a line eg Private line.
I'm not sure if this is what you mean though.
ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement (Aug 30th)
I test the appearence ID, but it show me the line ID and not the line name.
For example i have tow lines:
0XXXXX for marketing and
0YYYYYY for sales.
If I get a call in 0XXXXX, i must see on my phone the number caller and marketing, not the number caller and my number.
Point the line to a marketing group, it will display the group name.
If you have three lines, one is sales, point it to a sales group and put your users in. One is for technical, point it to a technical group, it will display the group name. So on and so forth.
This next bit will not hit the spot for you but i will share this anyway..........
SHOW_LINEID_NOT_OUTSIDE
By default, for calls where no incoming caller ID (ICLID) information is available, the IP Office inserts the word "External" wherever ICLID information is normally displayed. The NoUser source number value SHOW_LINEID_NOT_OUTSIDE can be used to make available within the configuration for each trunk and channel Line Name and Channel Name fields. The text entered into those fields is then used with external calls without ICLID information.
This feature is not used with SIP, IP DECT, E1R2 and S0 lines.
On T1 lines, a Name field is also made available for individual channels and if set overrides the line name field.
This feature does not override the display of Withheld if the caller has withheld their ICLID information.
Where a Name is entered, that value is used to identify calls with no ICLID information.
For line appearance buttons, if set the Name replaces the Line Appearance ID as the default button label.
ACA - IP Office Implement
ACS - IP Office Implement
ACE - IP Office Implement
ACI - IP Office Implement
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