I have a computer that has a stubborn adware, or whatever it is. Symantec sees it but doenst seem to be cleaning it.
It has a scrolling bar at the top of the screen that pops down and says "Warning your computer is infected, press here for help".
I am on a domain here, so when I reboot into safe mode I have to log in as a different user (unless I boot into safe mode with networking), not sure if that make this harder or not.
here is the hijackthis log I just ran on this computer. I'm open for suggestions.
Logfile of HijackThis v1.99.1
Scan saved at 4:09:41 PM, on 1/17/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\CFdesign70\cfdserv7.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\PTC\flexlm\i486_nt\obj\lmgrd.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\3DLman.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\DOCUME~1\ADMINI~1.FTI\LOCALS~1\Temp\15.tmp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
C:\PTC\flexlm\i486_nt\obj\ptc_d.exe
C:\WINNT\system32\cmd.exe
C:\ptc\wildfire2\i486_nt\nms\nmsd.exe
C:\hjt\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [3Dlabs Taskbar Display Manager] C:\WINNT\System32\3DLman.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [15.tmp] C:\DOCUME~1\ADMINI~1.FTI\LOCALS~1\Temp\15.tmp.exe
O4 - HKLM\..\Run: [15.tmp.exe] C:\DOCUME~1\ADMINI~1.FTI\LOCALS~1\Temp\15.tmp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
O4 - HKCU\..\Run: [sws.exe] c:\program files\GlobalDialer\domer00084\gd-dial.exe -remove
O4 - HKCU\..\Run: [0ymxz8fvx5] C:\WINNT\79gayw5ubs.exe
O4 - HKCU\..\Run: [diym89odfg] C:\WINNT\rldonld0hs.exe
O4 - HKCU\..\Run: [agv1vh2f4m] C:\WINNT\e0vjnfpuw7.exe
O4 - HKCU\..\Run: [vxm4cpjoob] C:\WINNT\wwo1obk2wu.exe
O4 - HKCU\..\Run: [6scay4igia] C:\WINNT\a2u0g779u1.exe
O4 - HKCU\..\Run: [tnwgoim3je] C:\WINNT\x4nvl829ro.exe
O4 - HKCU\..\Run: [k9ubb4n53e] C:\WINNT\66cz5ss8rg.exe
O4 - HKCU\..\Run: [ud13huo460] C:\WINNT\v2nhl9ah14.exe
O4 - HKCU\..\Run: [0p7lkcdc5c] C:\WINNT\n9tii39u71.exe
O4 - HKCU\..\Run: [5nalexdt65] C:\WINNT\7cgamzrdot.exe
O4 - HKCU\..\Run: [hiu06he23j] C:\WINNT\ypoy4jwvvk.exe
O4 - HKCU\..\Run: [Gadwin PrintScreen 3.0] C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = C:\Program Files\Adobe\Acrobat 7.0\Acrobat\acrobat_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = fti-cvt.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{52980496-90FB-491F-A020-D6BB8B9CF622}: NameServer = 192.168.0.11
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = fti-cvt.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = fti-cvt.local
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cfd Server 7 - Unknown owner - C:\CFdesign70\cfdserv7.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: FLEXlm server for PTC - Macrovision Corporation - C:\PTC\flexlm\i486_nt\obj\lmgrd.exe
O23 - Service: Groove Installer Service (GrooveInstallerService) - Groove Networks, Inc. - C:\Program Files\Groove Networks\Groove\Bin\GrooveInstallerService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
It has a scrolling bar at the top of the screen that pops down and says "Warning your computer is infected, press here for help".
I am on a domain here, so when I reboot into safe mode I have to log in as a different user (unless I boot into safe mode with networking), not sure if that make this harder or not.
here is the hijackthis log I just ran on this computer. I'm open for suggestions.
Logfile of HijackThis v1.99.1
Scan saved at 4:09:41 PM, on 1/17/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\CFdesign70\cfdserv7.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\PTC\flexlm\i486_nt\obj\lmgrd.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\3DLman.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\DOCUME~1\ADMINI~1.FTI\LOCALS~1\Temp\15.tmp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
C:\PTC\flexlm\i486_nt\obj\ptc_d.exe
C:\WINNT\system32\cmd.exe
C:\ptc\wildfire2\i486_nt\nms\nmsd.exe
C:\hjt\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [3Dlabs Taskbar Display Manager] C:\WINNT\System32\3DLman.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iexplore.exe] C:\Program Files\Internet Explorer\iexplore.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [15.tmp] C:\DOCUME~1\ADMINI~1.FTI\LOCALS~1\Temp\15.tmp.exe
O4 - HKLM\..\Run: [15.tmp.exe] C:\DOCUME~1\ADMINI~1.FTI\LOCALS~1\Temp\15.tmp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
O4 - HKCU\..\Run: [sws.exe] c:\program files\GlobalDialer\domer00084\gd-dial.exe -remove
O4 - HKCU\..\Run: [0ymxz8fvx5] C:\WINNT\79gayw5ubs.exe
O4 - HKCU\..\Run: [diym89odfg] C:\WINNT\rldonld0hs.exe
O4 - HKCU\..\Run: [agv1vh2f4m] C:\WINNT\e0vjnfpuw7.exe
O4 - HKCU\..\Run: [vxm4cpjoob] C:\WINNT\wwo1obk2wu.exe
O4 - HKCU\..\Run: [6scay4igia] C:\WINNT\a2u0g779u1.exe
O4 - HKCU\..\Run: [tnwgoim3je] C:\WINNT\x4nvl829ro.exe
O4 - HKCU\..\Run: [k9ubb4n53e] C:\WINNT\66cz5ss8rg.exe
O4 - HKCU\..\Run: [ud13huo460] C:\WINNT\v2nhl9ah14.exe
O4 - HKCU\..\Run: [0p7lkcdc5c] C:\WINNT\n9tii39u71.exe
O4 - HKCU\..\Run: [5nalexdt65] C:\WINNT\7cgamzrdot.exe
O4 - HKCU\..\Run: [hiu06he23j] C:\WINNT\ypoy4jwvvk.exe
O4 - HKCU\..\Run: [Gadwin PrintScreen 3.0] C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = C:\Program Files\Adobe\Acrobat 7.0\Acrobat\acrobat_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = fti-cvt.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{52980496-90FB-491F-A020-D6BB8B9CF622}: NameServer = 192.168.0.11
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = fti-cvt.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = fti-cvt.local
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cfd Server 7 - Unknown owner - C:\CFdesign70\cfdserv7.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: FLEXlm server for PTC - Macrovision Corporation - C:\PTC\flexlm\i486_nt\obj\lmgrd.exe
O23 - Service: Groove Installer Service (GrooveInstallerService) - Groove Networks, Inc. - C:\Program Files\Groove Networks\Groove\Bin\GrooveInstallerService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe