topher2798
Technical User
This is going to be a long post. Here goes:
We're in the process of a huge domain migration here at my work. We've run into a really nasty bug with WordPerfect 8.
Now some background. We are visiting each workstation on the network (we're talking about 18,000 total) and migrating them to a domain in an Active Directory environment running in mixed mode. Basically setting the workstation to log into the domain and then we have these users log in with their domain account.
Before the migration process each user is logging into a Novell NDS tree and no domain. Therefore, windows is storing local profile information for each account on the workstation.
Now, once a user logs into the domain for the first time from their workstation, Windows creates a new profile for them. Now we need to preserve all of the users personal settings so we are migrating their profiles. According to Microsoft, the "preferred" way to do this is: Log in as local admin, back up the "Default User" profile directory, then delete the contents of "Default User", then copy the contents of the users local profile directory into the "Default Users" profile directory. Then log off and log into the domain as that user. Windows creates a new profile for them based on the contents of the "Default User" profile, which in this case is a mirror image of the users old local profile. This technique retains EVERYTHING, including the users shortcuts, favorites, documents, security information ,etc.... Once the user is logged in and a new profile has been created for them, we log back out and log in as admin. Then replace the contents of "Default User" with the backup that we created from before.
Now, here's the problem. On Windows 2000 Professional workstations, any profile that is migrated with this technique can no longer run Wordperfect 8 unless their domain account is in the workstations local adminsitrators group. This is unacceptable. We cannot have every user on our network with administrator rights to their workstations, we'd be looking at a support nightmare once these people start realizing that they have the rights to install those goofy little screensavers and get into their control panel settings and change things.
The error is rather generic and says, "WPWIN8.exe has generated errors and will be closed. You must re-start the application. However, re-starting the application generates the same error and still kicks the user out.
Now once we put these users in the local administrators group, the error goes away and they can work just fine. However this is not an acceptable workaround. Any other new profiles created on these workstations run wordperfect just fine without needing to be "administrators". The migrated ones are the only accounts that are experiencing this odd bug.
I've opened a support ticket with Microsoft regarding the problem but so-far, the support technician is clueless as to what is causing the issue.
I have tried installing SP7 for wordperfect and SP3 for Win2K Pro but the problem still exists.
Any ideas?
We're in the process of a huge domain migration here at my work. We've run into a really nasty bug with WordPerfect 8.
Now some background. We are visiting each workstation on the network (we're talking about 18,000 total) and migrating them to a domain in an Active Directory environment running in mixed mode. Basically setting the workstation to log into the domain and then we have these users log in with their domain account.
Before the migration process each user is logging into a Novell NDS tree and no domain. Therefore, windows is storing local profile information for each account on the workstation.
Now, once a user logs into the domain for the first time from their workstation, Windows creates a new profile for them. Now we need to preserve all of the users personal settings so we are migrating their profiles. According to Microsoft, the "preferred" way to do this is: Log in as local admin, back up the "Default User" profile directory, then delete the contents of "Default User", then copy the contents of the users local profile directory into the "Default Users" profile directory. Then log off and log into the domain as that user. Windows creates a new profile for them based on the contents of the "Default User" profile, which in this case is a mirror image of the users old local profile. This technique retains EVERYTHING, including the users shortcuts, favorites, documents, security information ,etc.... Once the user is logged in and a new profile has been created for them, we log back out and log in as admin. Then replace the contents of "Default User" with the backup that we created from before.
Now, here's the problem. On Windows 2000 Professional workstations, any profile that is migrated with this technique can no longer run Wordperfect 8 unless their domain account is in the workstations local adminsitrators group. This is unacceptable. We cannot have every user on our network with administrator rights to their workstations, we'd be looking at a support nightmare once these people start realizing that they have the rights to install those goofy little screensavers and get into their control panel settings and change things.
The error is rather generic and says, "WPWIN8.exe has generated errors and will be closed. You must re-start the application. However, re-starting the application generates the same error and still kicks the user out.
Now once we put these users in the local administrators group, the error goes away and they can work just fine. However this is not an acceptable workaround. Any other new profiles created on these workstations run wordperfect just fine without needing to be "administrators". The migrated ones are the only accounts that are experiencing this odd bug.
I've opened a support ticket with Microsoft regarding the problem but so-far, the support technician is clueless as to what is causing the issue.
I have tried installing SP7 for wordperfect and SP3 for Win2K Pro but the problem still exists.
Any ideas?