Adobe Acrobat Error when distilling from Word!

[odinfire]

Greetings all!

I get the following message whenever I attempt to distill a document to a PDF format:

%%[ Error: invalidfont; OffendingCommand: findfont ]%%

Stack:
/Font
/Courier
/courier


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

I can not seem to figure out how to fix this issue. I have reinstalled both Word and Adobe Acrobat, Updated both programs with all the latest patches available, & changed the fonts that I was attempting to distill, but nothing seems to be working. Any suggestions? Thanks for your time!

Odin

 

[odinfire]

Been searching for this and still no leads. Can anyone else that is familiar with this offer any leads?

Odin

 

[sjmurphy]

I am having this issue now also, and can not find any information on the web that seems to help. Does anyone have any ideas how to fix this?

 

[fumei]

Wish I could, but the whole Word to PDF is a ugly ugly mess. If you find anything of value please make a News post here. This issue has come up repeatedly and many people would appreciate it.

Gerry
See my Paintings and Sculpture

 

[BenRowe]

I found the following:

http://www.adobe.com/support/techdocs/328694.html

 

[BionicJohn]

Hi, odinfire,

Which versions of windows, Word and Distiller are you using?

How are you creating the PDF? If you are using PDFWriter, try creating a Postscript file and Distilling that instead.

This page in the Adobe KB is more general -

http://www.adobe.com/support/techdocs/328515.html

The message "%%[ Error: invalidfont; OffendingCommand: findfont ]%%" indicates a dodgy font. Hopefully you are using only quality fonts from known foundries, not any shareware free fonts.

Distiller can also get it knickers in a twist over embedded objects, e.g. WordArt, so try it with out any embedded objects.

the whole Word to PDF is a ugly ugly mess.

Agreed.

Iechyd da! John
Glannau Mersi, Lloegr.

 

[samaba]

Another Question:
Was the word document originally created in a program other than word? Word Perfect, PageMaker, etc?

Try creating a new blank word document, then Insert, File.
Save with a new name and try again.

It may have been an issue with the document being converted into word in the first place. . .

 

[sjmurphy]

Ok, here is more of the background. We use Word 2002, SP2. Trying to distill with Acrobat 5. I am tech support for a large company, and the user with this issue CAN distill other files, just not this one (and of course this is the main one she needs to do).

The file is about 50 meg, due to the heavy graphics in it. We have tried to cut the file and paste into a new document, no luck. Have tried teh suggestions at

http://www.adobe.com/support/techdocs/328694.html

with no luck.

Our 2 biggest head scratchers are this, THERE IS NO courier
FONT anywhere in the document, and a few of her co-workers can distill this file just fine.

I know that all users in her office have the same model and make of PC. Use the excat same software, all installed with the same options and such. We have begun to just beat our heads into the wall on this one.

If I am overlooking something, please let me know. You guys have given me a few areas to look at, but no luck in any of them. I am sure there has to be a simple solution here and I am just missing it.

Steve

 

[MakeItSo]

Perhaps you just don't SEE that there is Courier somewhere - might be nothing but a reference to a bullet symbol, which ios not even used!

Try this: Save the document as RTF, if it is in another format.
The open it in a text editor other than notepad (too large for notepad), e.g. UltraEdit or TextPad.
Search for "Courier" and replace all occurences of "Courier" only with "Courier New".
Save the document - to be safe perhaps with a new name.
Now retry to distill.

P.S: Does the error occur, if you use the "PDFMaker", or do you select File->Print and select Adobe PDF writer?

If the document does not contain links, this could be a viable workaround.

Try also setting the distiller options to not embed all fonts.

Good luck!

Andy

[blue]An eye for an eye only ends up making the whole world blind. - "Mahatma" Mohandas K. Gandhi[/blue]

 

[fumei]

Are there ANY global templates being loaded?

Are there ANY COM Addins being loaded? Check for both.

If other users with essentially the same hardware CAN work the file fine, then that - at least one would hope - isolates it to that machine.

Where is normal.dot? Is it local, or pushed down from a network?

If there are no global templates or COM Addins, just for a laugh, try making a new user account on that machine and try the file.

Gerry
See my Paintings and Sculpture

 

[BionicJohn]

> > suggestions at

http://www.adobe.com/support/techdocs/328694.html

with no luck.

I'm not surprised - it relates to Adobe PageMaker and doesn't even mention Word or PDFMaker.

Avoid PDFMaker. Create a PS File and distil that.

Iechyd da! John
00:57 04/05/2005 BST


Iechyd da! John
Glannau Mersi, Lloegr.