Adjustment to prepayments 1

[JasmineGalal]

Hey, I'm new to Accpac.
We have a prepayment that is sitting in our system and is not going to have a check cut for it. How Do I reverse it? Do i use an adjustment entry? and How?
Thanks

 

[ettienne]

AP? Reverse the check.

 

[JasmineGalal]

Thank you for the fast reply, but can you elaborate further please?

 

[ettienne]

Common Services, Bank Services, Bank Transactions, Reverse Transactions

 

[JasmineGalal]

ok so I have common services, bank services, optional fields, scheduling but no reverse transactions

 

[ettienne]

Accpac version?

 

[JasmineGalal]

IT'S 500ERP. version 5.5A

 

[ettienne]

Common Services > Bank Services > Bank Transactions > Reverse Payments

 

[JasmineGalal]

Thanks a million. will try in the morning.

 

[JasmineGalal]

Isn't this used when I already have a check issued?
In my case, this prepayment was entered on the system with the wrong amount. then whoever did it, they entered another one with the correct amount and issued the check leaving the first prepayment hanging in there. How Do I clear that?

 

[ettienne]

Same answer.