ADJUSTING THE TOUCH TONE VOLUME

[ltw500]

I am trying to turn down the volume that is heard when you dial the keys on a 6408 set. People that dial hands free are complaining that the touch tones are too loud. Does anyone know how I can turn it down? I tried:
ch terminal-parameters for 6400 and changing the levels on the speaker touch tone volume but nothing changed.

Thanks!

 

[huffer]

Did you try to adjust the volume of the telsets of the users? Volume control on the phone itself will adjust this.

 

[ltw500]

yes, tried that, it only decreased the volume of the person speaking... but it didn't lower the touch tone volume.

 

[nohuhu]

ltw500,

volume adjusting buttons on 64xx series work both for voice volume and speaker/buttons volume. if you press these buttons on a call you'll adjust voice volume, if you try to press 'em on-hook you'll adjust speaker/buttons.

 

[ltw500]

If I adjust the volume while on hook, it just does the ring volume... touch tone volume always stays the same.