Adding set to BCM50 - Keycode req'd

[vincent9993]

I'm adding a set on my BCM50 and the set displays keycode req'd on the display.

When the tech installed my set on my desk, it showed the same thing, he quickly did something to my set and it activated itself.

There must be a function code to activate this set?

Thanks in advance.

 

[biv343]

If the sets are on the main BCM 50 chassis, then you need to keycode enable the ports. If the sets are on DSM card in an expansion module, you don't need to keycode enable the sets.

is it possible that you have a DSM in an expansion cabinet, and that is where the tech moved the phone to when it didn't work on the main cabinet?

 

[vincent9993]

Thanks, I don't believe it's on an expansion module. I've tried to hook this set on an existing port - replacing set and I still get the keycode reqd prompt on the set.

Can you point me in the direction to keycode enable the ports. I have access to the BCM50 Element Manager.

Thanks much.

 

[biv343]

Check the keycodes on the system via Element Manager (or feature 9*8) and see how many digital sets you are licensed for. I think they come in 4, 8, 12 sets.

 

[vincent9993]

I have 8 Int Digital Set and 1 Exp port.

I presume I can have 8 sets on main module and more (not sure how many) on exp module)

Turns out I do have an expansion module, I moved the set to the 500 range port (expansion) and it worked right away!


Thanks.