Hello,
I'm fairly new to Nortel and CallPilot so please bare with the questions.
We're currently planning to purchase new licenses for our Call Pilot version 05.00.41, but not sure what the exact manufacturer's part # we should be looking for. Since we're not purchasing directly from Nortel and don't have any particular support contract in place, do we need to provide our vendors any particular information about our CallPilot system when requesting a quote?
Also, what are the steps to adding these new licenses once we receive the keycodes? Is it as simple as following the Configuration Wizard under Tools?
Thanks in advance for the help!
I'm fairly new to Nortel and CallPilot so please bare with the questions.
We're currently planning to purchase new licenses for our Call Pilot version 05.00.41, but not sure what the exact manufacturer's part # we should be looking for. Since we're not purchasing directly from Nortel and don't have any particular support contract in place, do we need to provide our vendors any particular information about our CallPilot system when requesting a quote?
Also, what are the steps to adding these new licenses once we receive the keycodes? Is it as simple as following the Configuration Wizard under Tools?
Thanks in advance for the help!