Adding and Viewing Printers

[gbuyers]

For some odd reason when I open the printers folder there are no printers listed even though the server has 4 shared printers that can be seen over the network. When I click add printer the printer wizard does not appear and nothing happens. The computer is the Domain Controller and I am logged in as the administrator.

Any Help would be greatly appreciated.

Thanks,

 

[ShaithisDanoveur]

Most likely, Either your Print Spooler or Printer Status Server service is stopped (or hung). Restart it and your printers should reappear.

 

[gbuyers]

Thanks, I should have mentioned I stopped the spooler and restarted it. However, I was able to find some information on the problem. The problem was caused by a third-party utility that placed earlier version of certain (.DLL) in the %systemroot% folder. If anyone is at all interested please see Microsoft Article ID: Q271248. Thanks again for your response.

 

[ShaithisDanoveur]

Not a problem - glad you got it fixed

 

[twomblml]

I am experiencing the same behavior as described above. However, I tried the solution from Microsoft but I do not have any other dll's in the %systemroot% directory besides the three that were mentioned. I stoped and restarted the spooler service. I still cannot view or add printers from the printer control panel. I can open Notepad and choose File->Print and view all my printers from there, add printers and print anything. Any ideas why they do not appear in the printer control panel?

Thanks,